Support Center
Get help when you need it. Use the docs for common setup paths or contact support for launch questions.
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Documentation
Practical guides and API notes to help you set up and operate Orchestris.
Browse DocumentationLaunch Questions
Ask about rollout planning, client availability, provider setup, or private deployment.
Ask a QuestionContact Support
Get personalized help for technical issues, account questions, deletion requests, and AI response reports.
Contact SupportFrequently Asked Questions
Quick answers to the most common questions about Orchestris.
How do I get started with Orchestris?
Create an account, verify your email, and follow the setup guide to connect your first provider.
Start with the quickstart →What AI models are supported?
Orchestris supports OpenAI-compatible models, Anthropic, and local runtimes like llama.cpp.
View supported models →Is my data secure?
Traffic to Orchestris-operated services uses encryption in transit. Direct-provider and self-hosted connections use the transport configured by you or your administrator; use HTTPS for non-local connections.
Review security settings →How does pricing work?
Access is waitlist and invite-based during launch. Plan limits are published so teams can choose the right onboarding path.
View access plans →Can I sync conversations across devices?
Server-backed sync is available when your clients are connected to the same Orchestris Server.
Learn about sync →How do I request account deletion?
Use Delete Account in Orchestris Chat settings for connected server accounts. This submits a pending request for manual fulfillment. For Orchestris-managed website records, use the deletion form or email privacy@orchestris.com. Verified requests handled by Orchestris are completed within 30 days.
Review deletion instructions →How do I report an AI response?
Use Report response from an assistant message menu in Orchestris Chat. Reports are sent to the Orchestris Server that owns the conversation so administrators can review them.
Review privacy details →What platforms are supported?
Desktop, mobile, and web clients are planned for cross-platform access. Public downloads are not live yet, so join the waitlist for early access.
Join the client waitlist →Support Resources
Additional resources to help you get the most out of Orchestris.
Setup Guides
Step-by-step documentation for workspace setup, deployment, and rollout.
Read guides →Docs Library
Searchable rollout guides, troubleshooting notes, and operational references.
Browse articles →API Documentation
API notes for licensing, deployment, and automation paths.
View API docs →Deployment Help
Ask about self-hosting, private deployment, or provider setup.
Ask a question →System Status
Check the current availability of Orchestris-operated services.
Check status →Still Need Help?
Send us the details through the contact form or email support directly.