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Get help when you need it. Use the docs for common setup paths or contact support for launch questions.
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Documentation
Practical guides and API notes to help you set up and operate Orchestris.
Browse DocumentationLaunch Questions
Ask about rollout planning, client availability, provider setup, or private deployment.
Ask a QuestionContact Support
Get personalized help for technical issues, account questions, deletion requests, and AI response reports.
Contact SupportFrequently Asked Questions
Quick answers to the most common questions about Orchestris.
How do I get started with Orchestris?
Choose Chat with a direct provider, Community Edition, a managed workspace, or a licensed Private Deployment. The setup guide explains the requirements for each path.
Start with the quickstart →What AI models are supported?
Orchestris Server supports OpenAI, Anthropic, Gemini, Perplexity, and compatible private endpoints. The models a member sees are granted through groups.
View supported models →Is my data secure?
Traffic to Orchestris-operated services uses encryption in transit, and Android release builds require HTTPS for every provider and server. Direct-provider and self-hosted connections on other clients use the transport configured by you or your administrator; use HTTPS for non-local connections.
Review security settings →How does pricing work?
Managed service access is invitation-only. Join the waitlist for an invitation as capacity opens. Paid prices are per seat, plus applicable sales tax and metered usage. AI provider charges are separate.
View access plans →Can I sync conversations across devices?
Server-backed projects, conversations, and messages can sync for the same server, organization, and user. Direct-provider, local-only, and privacy-mode data does not sync.
Learn about sync →How do I request account deletion?
Use Delete Account in Orchestris Chat settings for connected server accounts. This submits a pending request for manual fulfillment. For Orchestris-managed website records, use the deletion form or email privacy@orchestris.com. Verified requests handled by Orchestris are completed within 30 days.
Review deletion instructions →How do I report an AI response?
Use Report response from an assistant message menu. On Android, you choose a category, optional details, and whether to include a response excerpt in a report to Orchestris Inc.; prompts, API keys, endpoint URLs, and conversation history are not attached. A connected-server report may also go to that server's administrator.
Review privacy details →What platforms are supported?
The download page lists the currently published platforms, architectures, and package formats.
Check current downloads →Support Resources
Additional resources to help you get the most out of Orchestris.
Setup Guides
Step-by-step documentation for workspace setup, deployment, and rollout.
Read guides →Docs Library
Searchable rollout guides, troubleshooting notes, and operational references.
Browse articles →API Documentation
Create an API key and use the supported OpenAI-compatible agent routes.
View API docs →Deployment Help
Ask about self-hosting, private deployment, or provider setup.
Ask a question →System Status
Check the current availability of Orchestris-operated services.
Check status →Still Need Help?
Send us the details through the contact form or email support directly.